Crayboard

terms of use

Your (“user” or “you”) use of the Crayboard (the “Platform”) which is owned and operated by Crayboard Private Limited having its registered office at D-4401, Floor 44, Ashok Tower, 63/74, Dr. S. S. Rao Marg, Parel, Mumbai 400012, Maharashtra, India and/or its affiliates (“Company” or “we” or “us”) will be governed by the Terms of Use.

By using this Platform and any of its pages, the user agrees to and shall abide by all of the Terms of Use set forth below which shall be binding on you, your heirs, executors, administrators and/or assigns. If you do not agree to any of the terms of use mentioned herein, you are advised not to use this Platform.

The Terms of Use is subject to change at any time without notice. The Company reserves all rights to change, modify, update, or alter the Terms of Use (“update”) at any point of time with or without notifying you. Your continued use of the Platform means that you accept any updated Terms of Use that we publish. If you do not wish to accept any update to the Terms of Use, then you shall immediately stop accessing and/or using the Platform. To make sure you are aware of any changes, please review the Terms of Use page periodically

1. USER ELIGIBILITY AND SECURITY

You confirm that you are above 18 years of age and are able to form a legally binding contract under the Indian Contract Act, 1872. If you do not qualify, you are not permitted to use the Platform.

You are responsible for maintaining the confidentiality of your profile including login ID and password and you shall be responsible for all activities that occur under your profile. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, we shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform.

2. PRIVACY POLICY

The use of our Platform is also governed by our Privacy Policy. This Privacy Policy explains how we collect, use, and safeguard the information (including sensitive personal information) of the users downloading or accessing our online marketplace software application. If you object to your information being transferred or used, please do not use the Platform.

3. SCOPE OF SERVICES

You agree, understand and acknowledge that we are a marketplace e-commerce entity enabling users to purchase and gift original merchandise and services (collectively, “Products”) from various brands across several categories (“Sellers”). The Products can be purchased through the Platform through various methods of payments offered. The sale/purchase of products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. of the Sellers (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference). You further agree and acknowledge that the Company is only a facilitator therefore the contract of sale of Products on the Platform shall be a strictly between the User and the Sellers.

We do not warrant that Product description or other content through the Platform is accurate, complete, reliable, current, or error-free and assume no liability in this regard.

You expressly agree and acknowledge that:
• All commercial/contractual terms are offered by and agreed to between you and the Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to Products and after sales services related to Products. The Company does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and the Sellers.
• The Company does not make any representation or warranty as to specifics (such as quality, value, salability, etc.) of the Products proposed to be sold or offered to be sold or purchased through the Platform.
• The Company is not responsible for any non-performance or breach of any contract entered into between you and the Sellers. The Company cannot and does not guarantee that the concerned user and Sellers will perform any transaction concluded on the Platform.
• At no time shall the Company hold any right, title or interest over the Products, nor shall the Company have any obligations or liabilities in respect of such contract entered into between you and the Sellers.
• The Company is only a platform that can be utilized by users to reach a larger base to buy and sell Products. The Company is only providing a facilitation platform for communication and it is agreed that the contract for sale of any of the Products shall be a strictly bipartite contract between the Sellers and the user.
• The Company is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of Products which are out of stock, unavailable or back ordered.
• Pricing on any Product(s) as is reflected on the Platform may due to some technical issue, typographical error or Product information published by Seller may be incorrectly reflected and in such an event Seller may cancel such your order(s).

4. INTELLECTUAL PROPERTY

All the content and information provided on the Platform in any form and capable of being stored on a computer that appears on, or forms part of, including its trademarks, information related to any services, contact details, graphics, functions and other materials available, whether publicly posted or privately transmitted as well as all derivative works thereof; including the Platform’s design structure and compilation and all content such as text, images, audio, video, scripts, code, documents, databases and the source code (“content”), belongs to the Company and/or its content partners or licensors.

5. RESTRICTIONS AND PERMISSIONS ON USE

You agree that you will use the Platform for lawful purposes only. You will not use the Platform in any way that causes, or is likely to cause, the Platform to be interrupted, damaged or impaired in any way. You will not use the Platform for any of the following:
• to place false or misleading information on the Platform;
• disguise the origin of information transmitted through the Platform or disclose any information that you do not have the consent to disclose;
• promoting illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous
• infringing upon or violates any third party's rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity
• to use or access any service, information, application or software available via the Platform in a manner not expressly permitted by us;
• input or upload to the Platform any information that may contain viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate the Platform or that infringes the intellectual property rights of another;
• copy, use, disclose or distribute any information obtained from the Platform, whether directly or through third parties (such as search engines), without the consent of the Company;
• imply or state that you are affiliated with or endorsed by the Company without our express consent;
• use bots or other automated methods to access the content, add or download contacts, send or redirect messages;
• monitor the content availability, performance or functionality for any competitive purpose;
• engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Platform;
• host, display, upload, modify, publish, transmit, update or share any information that is (i) grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; (ii) harms minors in any way; (iii) impersonates another person; (iv) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
• Violating any law for the time being in force

6. VIOLATIONS

You acknowledge that non-compliance of the aforesaid obligations and/or the rules, regulations, terms, conditions, agreements, and Privacy Policy applicable to the access and usage of the Platform, shall give the Company the right to immediately terminate the access or usage rights of the users to the Platform and remove non-compliant information.

Any violation of these Terms of Use may result in civil or criminal liability, and the Company may, in addition to any remedy that it may have at law or in equity, immediately terminate permission for any user or, if necessary, for all users to use the Platform. The Company reserves the right to terminate or move material, information, messages or communications that, in the Company's sole discretion, may be illegal, or that may subject the Company to liability or that may violate these Terms of Use.

The Company may investigate any suspected or alleged violation of these Terms of Use and cooperate with the law, law enforcement authorities and/or third parties in such investigation.

7. LINKS

The links on this Platform may allow you to enter the Seller's platform. Any third-party site links on this Platform are only for your convenience and the linked sites are not under the control of the Company. The Company has not reviewed, nor approved these sites and is not responsible for the contents or omissions of any linked site or any links contained in a linked site. The Company does not warrant or guarantee the availability, completeness, correctness, accuracy, usefulness, timeliness or reliability of, or the results of your use of or reliance upon, any information or material contained in such third-party sites. If any link is misleading or changed or removed, we are not responsible for that either. You acknowledge that you access and use such third-party sites solely at your own risk. You agree that under no circumstances will the Company be liable in any way for any information or material contained in any third-party sites linked to or from its site. The Company is not responsible for any errors or omissions therein, or for any loss or damage of any kind incurred as a result of your use of or reliance upon any information or material contained in such third-party sites.

8. SUBMISSIONS

All questions, comments, suggestions, feedback or other information (“Comments”) submitted to the Company via the Platform shall be deemed and remain property of the Company. The Company and its affiliates shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in such Comments. You hereby grant us and our affiliates, a worldwide, perpetual, irrevocable, royalty-free license to reproduce, display, perform, distribute, publish, modify, edit or otherwise use such Comments as we deem appropriate, for any and all commercial and/or non-commercial purposes, in our sole discretion. The Company shall not be subject to any obligations of confidentiality regarding such Comments except where specifically agreed in the Privacy Policy.

9. DISCLAIMER

Usage Disclaimer:

You expressly agree that use of the Platform is at your sole risk.

All the materials and products (including but not limited to software) and services, included on or otherwise made available to you through Platform are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, the Company does not warrant that: Platform will be constantly available, or available at all or the information on Platform is complete, true, accurate or non-misleading.

Information Disclaimer:

You acknowledge that the information provided on the Platform is compiled from sources, which are beyond the control of the Company. Though such information is generally reliable, the user acknowledges that inaccuracies or typographical errors may occur, and the Company does not warrant the accuracy of the Content. For this reason, as well as the possibility of human and mechanical errors and other factors, you acknowledge that the Platform is provided to you on an “as is, with all faults” basis. The Company expressly disclaims any and all warranties, whether express, oral, implied, statutory or otherwise, of any kind to the users and/or any third party, including any implied warranties of accuracy, timeliness, completeness, merchantability and fitness for a particular purpose, as well as any warranties arising by virtue of custom of trade or course of dealing and any implied warranties of title or non-infringement.

You assume all risk of errors and/or omissions in the Platform, including the transmission or translation of information. You assume full responsibility for implementing sufficient procedures and checks to satisfy your requirements for the accuracy of the Platform, including the information, and for maintaining any means, which you may require for the reconstruction of lost data or subsequent manipulations or analyses of the information.

10. COMPLIANCE WITH LAW

You agree to use the Platform in strict compliance with all applicable laws, rulings, and regulations and in a manner that does not, in the sole discretion of the Company, reflect negatively on the goodwill or reputation of the Company. You agree to take no action which might cause the Company to be in breach of any laws, rulings or regulations applicable to us.

11. INDEMNIFICATION

You agree to indemnify us and hold us harmless from and against any claims arising out of or relating to your breach of the Privacy Policy, Terms of Use, any other policy or agreement with the Company; and your violation of any applicable laws, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

12. LIMITATION OF LIABILITY

You agree that the Company will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities including (i) the use or the inability to use the Platform; (ii) unauthorized access to or alteration of the user’s transmissions or data; (iii) breach of condition, representations or warranties by the Sellers of the Products, (iii) any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or services.

The Company shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform.

To the maximum extend that is permissible under law, the Company’s liability shall be limited to an amount equal to the Products purchased value bought by user. The Company shall not be liable for any dispute or disagreement between users and the Sellers

13. CONTACT

Questions, comments and requests regarding our Privacy Policy or the User Information we hold about you are welcomed and should be sent to:
Crayboard Pvt. Ltd.
D-4401, Floor 44, Ashok Tower, 63/74, Dr. S. S. Rao Marg, Parel, Mumbai 400012, Maharashtra, India.

14. GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:

Name: Mr. Hussain Abedanwala
Address: D-4401, Floor 44, Ashok Tower, 63/74, Dr. S. S. Rao Marg, Parel, Mumbai 400012, Maharashtra, India
Phone: +91 98674 35152
Email: info@crayboard.com

Should you have any complaints or grievances regarding the Platform, you can notify us by writing to us on the contact details mentioned above.

15. DISPUTE RESOLUTION

In the event of any dispute, difference or claim arising out of this Privacy Policy the same shall be settled in accordance with the laws of Republic of India through regular judicial process and the courts of Mumbai shall have exclusive jurisdiction.

16. DISCLAIMER

You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Company. The Company shall neither be liable nor responsible for any actions or inactions of Sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the Products and hereby expressly disclaim and any all responsibility and liability in that regard. The Company shall not mediate or resolve any dispute or disagreement between user and the Sellers or manufacturers of the Products. The Company further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the Products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on Platform. While the Company has taken precautions to avoid inaccuracies in content, this Platform, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. At no time shall any right, title or interest in the Products sold through or displayed on Platform vest with the Company nor shall the Company have any obligations or liabilities in respect of any transactions on Platform.

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